Zanzibet FAQ
Frequently asked questions about Zanzibet
- You can fund your account using Ecocash FCA, InnBucks, BitCoin.
How do I make a deposit for Ecocash FCA?
- To make a deposit for Ecocash FCA, use the short code provided on live chat then follow below steps,Log in to your Zanzibet account.
1 Click on your username and select ecocash deposit
2 Fill in the Code correctly e.g CO180306.1620.P15263
3 Fill in the amount correctly e.g 5
4 Click on deposit now option and get your account credited instantly
NB Please make sure you copy and paste the CO code as it is.
DO NOT PUT A DOT IN FRONT OR SPACES ON THE MPCODE
Always remember to enter the amount .Once you provide correct details and enter correctly, your account will be automatically credited instantly.
HOW TO OPEN / CHANGE ACCOUNT
Click on register and fill in the information required and MAKE SURE ON CURRENCY YOU CHOOSE USD, EURO FOR BITCOIN,USD ECOCASH, USD INNBUCKS, SKRILL,EURO.
How do I deposit funds into my Zanzibet account using Bitcoin?
- To deposit funds into your Zanzibet account using Bitcoin, click on the Bitcoin deposit option in your Zanzibet USD/EURO account and follow the instructions provided.
Please note: Do not use the donate option as it will not credit your account. Send the funds to the provided Bitcoin wallet address.
After making the deposit, please visit https://zanzibetnew.tawk.help and submit a ticket with your payment details, username, and email for your account to be credited.
How do I make a deposit using InnBucks? To make an InnBucks deposit, please transfer the funds to crypto agents with the following details:
- Takudzwa Talent Nyamadzawo: 0782610470
- Tinaye Trymore Maturure: 0783776333
- Yvonne Nyamadzawo: 0787908943
- samantha chirambai 0783570794
After making the deposit, please visit live chat or https://zanzibetnew.tawk.help and submit a ticket with your payment details, username, and email for your account to be credited.
How do I withdraw USD from my Zanzibet account?
- To withdraw USD from your Zanzibet account, log in to your account and click on "withdraw bank." Choose the Bank Transfer option, insert the withdrawal amount, select Ecocash transfer as the method, and provide your phone number, name, and withdrawal method (InnBucks or Ecocash FCA).
How long does it take to process USD withdrawals
- USD withdrawals will be processed within 24 hours (same day service)
How can I contact customer support for withdrawal queries?
- For withdrawal queries, you can send an email to [email protected]. Alternatively, you can use the live chat option for follow-ups.
What happens if the same Ecocash CO code is used multiple times?
- If the same Ecocash CO code is used more than once, the extra amount will be removed before processing your withdrawal.
Where will the withdrawals be processed to?
- All withdrawals will be processed to the account of the Ecocash remitter/depositor of the last deposit. It is recommended to use one phone number for making deposits to avoid inconveniences during the withdrawal process.
What is the minimum deposit amount?
- The minimum deposit amount is $USD1.
What happens when a match has been postponed?
- When an event has been postponed a period of 48 hour is given and if the event is not played within the 48 hours, the match is cancelled and stake is refunded for the that particular event and if there are is more than one event on the ticket, other winnings will be awarded accordingly.